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January 6, 2003

Dear Mr. John G. Chiarella,

Our worries about slips & falls, or cars sliding into one another due to icy conditions are basically non-existent because of Ultimate Services Snow & Ice Management. A lot of people plow snow and apply sand/salt, but their meticulous work style done in a timely manner makes the difference. Your company knows when and how to meet the needs of our Westport Properties.

Richard Ryan
President, Ryan Services